Webinar: Crisis Communications - Marshall Fire Lessons Learned

January 18, 2023

When wildfire hit highly populated areas never imagined to be in a danger zone, it put Boulder County government communicators to the ultimate test.  

In this webinar, leaders from the Town of Superior, the City of Louisville, and Boulder County shared:

- Lessons gained and reinforced in terms of thinking about crisis response communications, frameworks, and tactics; plus, real-life examples that can help you ensure you’re prepared both professionally and personally
- How times of crisis offer an opportunity for government to build bridges between partner agencies, community groups, subject matter experts, department leadership, media, and residents
- Key takeaways on the importance of a digital-first strategy for crisis response and other communication channels to reach all audiences
- Valuable ways for monitoring community sentiment during and after crisis response to ensure optimal support, appropriate services, and long-term healing.

Additional resources:

Town of Superior Marshall Fire recovery webpages
Superior Recovers
Planning and Rebuilding Effort

City of Louisville Marshall Fire recovery webpages
- Louisville Rebuilds
- Resilient Louisville

Boulder County Marshall Fire recovery webpages
Marshall Fire and Wind Event Recovery
Marshall Fire Recovery Dashboard

Download: City of Louisville Crisis Communications Plan

Training opportunities
Lyda Hill Institute for Human Resilience
FEMA Emergency Management Institute