Shipping

Shipping Terms

Publication orders will be processed and shipped within three business days of receipt of order. Product(s) will be shipped by United States Postal Service Media Mail.
If you have not received your order in 10 days, or have questions regarding our return policy or shipping terms, please contact us at Colorado Municipal League, 1144 Sherman Street, Denver, CO 80203, cml@cml.org, 303-831-6411 or 866-578-0936.

 

Return and refund policy

 

 

  • If you are not completely satisfied with your purchase, you may return UNUSED, RESALABLE product(s) to us for a refund or exchange, provided you notify us and we receive the item back in our office within 15 days of the original date of delivery. We will pay the return shipping costs if the product is defective or the return is a result of our error. If the item is returned for any other reason, you are responsible for the return shipping amount.
  • No returned merchandise will be accepted without an Authorization for Return. An Authorization for Return can be obtained through an email request to cml@cml.org or call 303-831-6411. A refund will be issued once the return is processe. 
  • Shipping charges are non refundable.